Client Services Representative

Who We Are We are a results-focused sales firm in El Monte, delivers exceptional client outcomes through direct marketing, sales outreach, and strategic execution. We cultivate a growth-driven culture with ongoing training, mentorship, and advancement opportunities, proudly representing top-tier brands like Frontier with integrity and excellence. As a top-performing marketing and sales firm in El Monte, we are hiring Client Services Representatives to join our fast-paced team. The Client Services Representative is an entry-level role that offers experience in direct consumer engagement with Frontier's cutting-edge products and services, supported by hands-on training and personalized mentorship. With a people-first culture and clear growth pathways, TalentForge empowers you to build skills, drive results, and advance with purpose. What We Are About Our team leads Frontier's customer acquisition efforts through direct marketing and engagement—delivering tailored wireless solutions with clarity and care. Our marketing and sales team builds trust through education, personalized service, and meaningful interactions, driving both customer satisfaction and professional growth in a fast-paced, results-driven environment. As a Client Services Representative, you'll lead direct customer acquisition by representing Frontier's cutting-edge products, from fiber internet to mobile and home entertainment solutions. Through hands-on training, you'll master the portfolio and connect with customers to deliver tailored presentations and seamless activations. If you're driven, people-focused, and ready to grow skills in marketing, sales, business development, and acquisition, the Client Services Representative role is your launchpad to a high-impact career. What Will I Be Doing as a Client Services Representative? • All Client Services Representatives utilize a lead-generated database and direct outreach (residential setting) to engage with potential consumers to educate them about our client's wireless products and services. • Maintain in-depth knowledge of Frontier's comprehensive product line, including mobile plans, fiber internet, television, smart home services, and current promotions. • Assess individual customer needs and recommend customized Frontier solutions aligned with their lifestyle and preferences. • Present Frontier services with clarity and enthusiasm, articulating key features, advantages, and value to drive interest. • Navigate the entire sales process—intro, demonstration, documentation, and activation—with efficiency and accuracy. • Handle questions and concerns professionally, reinforcing trust while securing sales outcomes. • Consistently surpass sales goals and performance benchmarks outlined for the Frontier initiative. • Ensure all customer interactions and transactions are accurately logged in CRM systems, while upholding brand integrity and a customer-first mindset. What Do I Need to Bring to the Table as a Client Services Representative? • A high school diploma or GED is required; coursework or a degree in Business, Marketing, or a related field is strongly preferred. • 0-2 years of experience in sales, retail, customer service, or promotional marketing roles involving direct client interaction. • Strong drive to learn and succeed —comprehensive training is provided. • Outstanding communication, listening, and interpersonal skills with the ability to engage directly across diverse audiences. • Highly motivated and results-driven mindset with a competitive edge and proven ability to exceed sales goals. • Genuine enthusiasm for customer service, with the ability to build rapport and trust quickly. • Strong problem-solving skills to identify customer needs and deliver tailored product solutions. • Comfort with fast-paced sales environments. Job Type: Full-time Pay: $950.00 - $1,300.00 per week Benefits: • 401(k) Work Location: In person