Club Manager – Soho Roc House, Mykonos

The Role…

Club Manager Benefits

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Soho Roc House offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.

When you join you will receive a load of amazing benefits, including:

• Meal provided whilst on shift
• Discount on all Cowshed products
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• We’ll support you with the tools and training you need to develop yourself personally and professionally

Soho Roc House offers a seasonal working contract from May to October.

Responsibilities

• Be visible on the floor and engaging with the members, gaining feedback and reporting any comments directly to the kitchen and Club team
• Ensuring that members and guests have a great experience and resolving any issues before they depart
• Coordinate with the General Manager and Purchasing department for the ordering and procurement of Club products 
• Manage and operate the POS system and ensure all items are updated as necessary
• Being the point of contact for all employees, concerning any requests and problems
• Leading by example with a hands-on approach, setting an energetic pace and standards
• Daily assignments of responsibilities to the whole team
• Daily employee briefings
• To ensure that the club team is appropriately groomed and wearing the correct uniform in accordance with site and company standards
• Ensure the menus are updated monthly and are correct at time of printing
• Coordinate tasks and work with other departments to ensure that the department operates efficiently
• Ensure employee compliance with company standards, policies and regulations
• Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
• Always maintain the highest level of appearance
• Prepare and monitor rotas for the club team

What we are looking for – Club Manager

• Up to 2-3 years of experience in a mid-senior management role
• Excellent interpersonal skills and ability to build relationships
• Detail oriented
• Excellent customer service
• Fluent in English
• Proficient with Opera, Micros and Materials