Communications & Marketing Manager

Who We Are HealthierHere is a nonprofit collaborative that partners with organizations across sectors to advance health equity and improve the health and well-being of people in King County, WA. Guided by our mission, vision, and community’s voices, we work to connect and strengthen our health and social care systems by providing expertise, resources, and robust data and technology solutions. We don’t provide direct health care or social services to clients. Instead, we engage and support the organizations that do. Our partners include community-based organizations, Tribes, social service agencies, hospitals and health systems, community clinics, behavioral health organizations, government agencies, philanthropy, businesses, and more. HealthierHere serves as the Accountable Community of Health (ACH) for King County, part of a statewide effort to transform health and social care delivery. We operate under core values of equity, community, partnership, results, and innovation. We are dedicated to serving all people in our region, focusing on individuals and communities who experience the effects of inequity, racism and discrimination in our health and social systems. Through our shared efforts, we’re working to ensure more individuals, families, and communities in King County will have better access to the whole-person care they need to be healthy and thrive. Commitment to Diversity, Equity, and Inclusion HealthierHere is an equal opportunity employer committed to creating an inclusive, multicultural workplace. We provide equal employment opportunities to all employees and applicants, prohibiting discrimination or harassment based on race, color, sex, religion, marital status, national origin, age, sexual orientation, citizenship, veteran status, or any sensory, mental, or physical disability, in compliance with local, state, and federal laws. We value diversity, strive for a diverse workforce, and actively encourage members of diverse communities to apply. Position Overview The Communications & Marketing Manager plays a key role in advancing HealthierHere’s mission by co-developing and implementing strategic communications and marketing initiatives that elevate the organization’s brand and impact, drive engagement across programs and partnerships, and inspire support for the organization. Reporting to the Associate Director of Communications, this position leads day-to-day communications and marketing operations, manages vendors and projects, and ensures the production of and distribution high-quality, accessible digital, print, and multi-media content that reflects HealthierHere’s values and commitment to health equity. During a critical growth period, the Communications & Marketing Manager will build and deliver integrated marketing activities that ensure clear and consistent messaging and communications across all channels and that support the goals and sustainability of HealthierHere’s core programs, including the HealthierHere Community Care Network, Connect2 Technology, HealthierHere Community Hub, and more. The ideal candidate is a strategic storyteller and skilled project manager who thrives in a collaborative, fast-paced environment. They bring creativity, curiosity, and a solutions-oriented mindset, staying attuned to emerging trends and innovative approaches in the evolving media landscape. With proven experience leading complex communications and marketing campaigns—and a deep commitment to equity and community health—the Communications & Marketing Manager will elevate HealthierHere’s voice, engage audiences, and drive organizational impact. Key Responsibilities Project & Vendor Management • Lead day-to-day communications operations and project management to ensure timely, high-quality, and on-budget execution of core activities • Manage relationships and contracts with vendors and consultants, including graphic designers, videographers, content creators, web design agencies, translators, and more • Develop and maintain standardized content creation processes and project tracking systems to ensure consistency, accountability, and efficiency across all communications activities. • Co-develop and implement integrated communications and marketing strategies, driving timelines, tactics, and cross-functional coordination to ensure on-time, on-budget delivery • Monitor, evaluate, and regularly report Key Performance Indicators (KPIs) to optimize strategies and inform quality improvement and future initiatives • Implement thought leadership and speaking engagement strategy (applications, coordination, and content development). Storytelling and Content Creation • Collaborate with staff and partners to identify, develop, and share compelling content and storytelling that highlight HealthierHere’s impact and advance organizational goals • Develop and manage the implementation of an organizational editorial calendar, working with Communications Specialist to coordinate content publication • Write, edit, and lead production of high-quality content for print, digital, and multimedia platforms (emails, videos, annual reports, toolkits, websites, etc) Communications Support • Support internal communications initiatives, ensuring consistent information flow across teams • Support development of communications materials, messaging, and collateral for use by staff • Provide communications support for virtual and in-person events (i.e. webinars and convenings) • Support partner communications capacity building and co-creation efforts Strategic Communications and Marketing • Co-develop and implement integrated communications and marketing strategies, driving timelines, tactics, and cross-functional coordination to ensure on-time, on-budget delivery • Monitor, evaluate, and regularly report Key Performance Indicators (KPIs) to optimize strategies and inform quality improvement and future initiatives • Implement thought leadership and speaking engagement strategy (applications, coordination, and content development). Work Schedule Monday-Friday during operating business hours, with two days in office in our downtown Seattle office. Education • Bachelor's degree in Marketing, Communications, Brand Management, journalism, public relations, or related field Experience • 4+ years of progressive experience developing and executing communications and marketing plans • Deep and demonstrated personal commitment to advancing equity and social justice, and strong alignment with HealthierHere’s organizational values; demonstrated ability to engage individuals respectfully and effectively from different cultures and backgrounds • Proven editorial and content strategy expertise with a portfolio demonstrating successful brand management and campaign execution • Experience managing vendors and contracts such as for graphic designers, photographers, videographers, content creators, web agencies, and/or marketing specialists • Strong project management skills with experience coordinating complex, multi-stakeholder initiatives in deadline-driven environments Technical Proficiency • Strong proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, and SharePoint) • Experience with content management systems, marketing automation platforms, and digital analytics tools Skills and Competencies • Strong verbal and interpersonal communication skills; adept at building and fostering positive working relationships with colleagues and partners. • Strong understanding of digital and new marketing communications landscape and leading-edge trends, and proactive in learning emerging promising practices, tools, and technologies • Excellent skills in writing, editing, and storytelling • Ability to operate effectively and collaboratively in a fast-paced, changing environment Preferred Qualifications The ideal candidate will bring: • Experience working on issues related to health equity, health and wellness, social determinants of health and/or social services at a non-profit organization, foundation, or community coalition • Familiarity with King County, its populations, and knowledge of social, clinical, and/or tribal services in the region • Experience managing influencer campaigns with content creators • Experience with product marketing initiatives • Experience using a Customer Relationship Management system like HubSpot • Fluency or professional proficiency in communicating in languages in addition to English relevant to our service communities