Compliance Associate

Join one of the fastest-growing FinTech startups in South East Asia! HitPay is a one-stop payment platform for SMEs on a mission to empower businesses with easy access to digital payments. From no-code e-commerce plugins to affordable credit card readers we help thousands of merchants bring their business dreams to life.

HitPay is backed by Tiger Global Global Founders Capital Y Combinator HOF Capital and angel investors. We're expanding rapidly and are looking for a detail-oriented Compliance Onboarding Analyst to join us. This will be a 1 year contract role with the possibility to extend based on business needs.

Role Overview:

As a Compliance Onboarding Analyst you will be responsible for ensuring that all new merchants and customers are onboarded in line with regulatory requirements and HitPay’s AML/CFT framework with a particular focus on the Singapore and Malaysian markets. You will review KYC documentation conduct risk assessments and work closely with business and compliance teams to ensure a smooth but compliant onboarding experience.

This role requires strong attention to detail sound judgement and the ability to apply regulatory knowledge to practical business contexts.

Key Responsibilities:

• Review and verify merchant and customer onboarding applications within established SLAs.

• Perform customer due diligence reviews to ensure compliance with regulatory requirements

• Perform risk-based assessments assigning appropriate risk ratings to merchants and customers.

• Carry out Enhanced Due Diligence (EDD) for higher-risk cases (e.g. PEPs complex ownership structures unusual business activities or high-risk jurisdictions).

• Escalate cases where additional review or approval is required.

• Maintain clear records of onboarding reviews EDD findings and risk assessment decisions for audit and regulatory purposes.

• Collaborate with internal teams to resolve onboarding queries and ensure smooth communication with merchants.

• Support the development and continuous improvement of onboarding procedures playbooks and risk controls tailored to SG MY and PH markets.

• Perform ad-hoc compliance tasks such as the preparation of reports and data requests for internal stakeholders or regulators.

Requirements:

• Bachelor's degree in Finance Business Law Economics or a related field .

• 2 years of experience in compliance or risk in a regulated financial services or payments company.

• Familiarity with MAS BSP and BOT AML rules and regulations would be a plus.

• Strong analytical skills with attention to detail.

• Experience with compliance tools and databases for screening and monitoring.

• Strong communication skills to collaborate with internal teams and external regulators.

• Ability to work in a fast-paced environment and manage multiple priorities.

• [Optional but Preferred] Knowledge of local languages (Tagalog Thai Malay or Mandarin)

What We Offer:

• Competitive salary and benefits.

• Opportunity to work in a fast-growing fintech startup with regional exposure.

• Learning and development opportunities in compliance risk management and fintech regulations .

• A dynamic and collaborative work environment.