Concierge/Security

Stratton Amenities is a leading provider of upscale hospitality services, specializing in creating exceptional living experiences for residents at luxury apartment communities. We are currently seeking a dedicated and professional Concierge/Courtesy Patrol team member to join our team at an upscale apartment community in Dallas, TX. Job Summary The Weekend Concierge/Courtesy Patrol plays a vital role in ensuring the safety, security, and satisfaction of our residents. This position requires a friendly, professional demeanor and the ability to handle a variety of tasks, from providing excellent customer service to conducting regular security patrols. Key Responsibilities • Resident Services:Greet and assist residents and guests, handle inquiries, and provide information about the community and local area. • Security Patrols:Conduct regular patrols of the property to ensure the safety and security of residents and property. • Incident Reporting:Respond to and document incidents, issues, or disturbances in a timely and professional manner. • Access Control:Monitor and manage access to the property, ensuring only authorized individuals are allowed entry. • Package Handling:Receive, log, and manage resident packages and deliveries. • Emergency Response:Act as a first responder in emergencies, coordinating with emergency services as needed. • Community Engagement:Foster a welcoming environment by organizing and participating in community events and activities. • Administrative Tasks:Maintain accurate records, reports, and logs related to security, maintenance requests, and resident interactions. Qualifications • Experience:Previous experience in a concierge, customer service, or security role preferred. • Skills:Excellent communication and interpersonal skills, attention to detail, and the ability to handle multiple tasks simultaneously. • Attributes:Professional appearance, friendly demeanor, and strong problem-solving abilities. • Requirements:Must be able to pass a background check and have a valid driver's license. CPR and First Aid certification is a plus. Working Conditions • Hours:Flexible scheduling, including nights, weekends, and holidays. • Environment:Work is performed both indoors and outdoors, with regular patrols required. Benefits • Competitive pay • Health, dental, and vision insurance • Paid time off • Professional development opportunities • Growth opportunities Stratton Amenities is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.