Configuration Engineer

Introducing Masabi

// At Masabi we’re driving the fare payment revolution powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones from a ticket machine or even by tapping their bank card to travel.

Our Justride platform is used in over 250 locations globally including some of the largest cities in the world. With our industry-first mobile ticketing SDK we’ve partnered with large players in the transport space including Uber Moovit and Transit.

Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path we’ll support you no matter what.

The Role

While our engineering teams build new features for our platform our Launch Operations team is responsible for the onboarding customization and deployment of our platform for our clients. This Configuration Engineer will be part of the Launch Operations team working closely with our Project Managers Account Managers and Engineering teams to manage apps and environments released by Masabi.

Due to the close interaction with many customer supporting roles this role can present future client-facing opportunities. Good communication skills and the ability to collaborate with a wide range of internal stakeholders are essential.

Responsibilities

• Being the expert on configuration and making sure you have the information you need to complete the roll-out of a new client/brand

• Oversee brand maintenance tasks including pricing adjustments product launches and the introduction of new features

• Handle content management including updates to client-specific text and localizations

• Overseeing building and releasing apps via App Store Connect and Google Play Store

• Configure third-party web tools like Google Analytics appfigures appbot

• Conduct thorough smoke testing for mobile and web user interfaces

• Create and refine standard processes checklists and documentation for repeatable tasks

• Investigate and resolve application issues documenting solutions comprehensively

About you

• Have a robust technical background. Proven experience in programming or IT related fields through either educational programs or through actual practical experience

• Strong emotional intelligence adaptability drive and resilience

• Excel in teamwork and possess outstanding organizational and communication skills

• Excellent attention to detail

• Have a forward-thinking solution-focused mindset

• Are passionate about contributing to a goal-oriented team driving progress and innovation

Technical Skills

●  Proficiency in Database & SQL Scripting

●  Source Control (Git)

●  Familiarity with build and deploy scripts and tools like Bamboo

●  Knowledge of HTML CSS Javascript and basic Java

●  A strong foundational understanding of Quality Assurance practices

// Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole authentic selves to work.

Whoever you are just be yourself.

We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together we are creating a future.

We’re already powering journeys - are you ready to join us?