Content Creator - Learning & Development

Company Description

We believe in the power of work. Since 1994 we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people businesses and communities. We understand that work gives hope strengthens relationships and drives economic growth.

Job Description

About the role

Status : Temporary Full Time - 6 Month Term

Location: Remote

Like WCG you believe in the power of work. As Content Creator you’ll responsible for designing and developing engaging learning resources for the Learning & Development team with a strong focus on Employment Services content. This role will create blended learning solutions including interactive e-learning modules using Articulate 360 (Rise and Storyline) and develop supporting materials for instructor-led sessions. The position requires expertise in Employment Services delivery and the ability to translate complex concepts into clear learner-friendly content.

What you'll do

• Develop blended learning resources (instructor-led + digital)

• Create interactive e-learning modules using Articulate 360 (Rise and Storyline)

• Write clear concise instructional text and scripts for learning materials ü

• Design visually appealing slide decks guides templates and job aids

• Develop videos infographics and other multimedia learning assets

• Research industry-related topics and Employment Services best practices

• Validate content accuracy using credible sources

• Adapt technical information into clear learner-friendly formats

• Ensure all content reflects company culture and values

• Maintain brand consistency across all training materials

• Review and test e-learning modules for functionality accessibility and user experience

• Partner with L&D team and subject matter experts to gather information and validate content

• Collaborate to measure content effectiveness and learner engagement

Qualifications

What you bring

• Proven experience in instructional design and content development

• Strong knowledge of Employment Services delivery and related processes

• Familiarity with Articulate 360 (Rise and Storyline) or similar e-learning tools; or a strong willingness to learn and adapt to new platforms.

• Ability to create engaging learner-focused content for both e-learning and facilitated sessions

• Excellent writing and editing skills with attention to detail

• Strong understanding of adult learning principles and instructional design methodologies

• Ability to manage multiple projects and meet deadlines independently

• Collaborative mindset with strong communication skills

• Familiarity with accessibility standards and best practices in learning design (preferred)

• Solid understanding of confidentiality and professional codes of conduct

Preferred Criteria:

• Certification in instructional design or e-learning development

• Experience in Employment Services delivery or Workshop Facilitation may be considered an equivalent to formal education or certification

• Experience with Articulate 360

• Experience with LMS platforms and SCORM compliance

For complete job requirements see the full Job Description here .

Additional Information

What we offer

• Competitive salary of $65000 - $70000 per year

• RRSP Matching program of 1.5% base earnings

• Ongoing learning and development opportunities

• Generous time-off policies that promote work/life balance

• A diverse and inclusive workplace with a track record of high employee engagement and teamwork

• The opportunity to do work that makes a difference!

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Diversity Equity Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract develop and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible barrier free recruitment and selection process. If contacted for an employment opportunity please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.