CPP Finance Specialist Remote

AdventHealth Corporate

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift : Full-time; Monday-Friday

Job Location : Remote

The role you'll contribute:

The Finance Specialist is part of a Centralized Payment Posting team responsible for payment posting activities for the majority of AdventHealth services provided. These activities include posting insurance and patient payments, managing patient refunds and credit balances, patient and insurance correspondence, reconciliation of payment activities, and other miscellaneous functions. AdventHealth services included in the Centralized Payment Posting activities are hospital, physician, urgent care, home health, hospice, among others. The Finance Specialist is responsible for accurate and timely execution of reconciliation activities surrounding payment posting.

The value that you bring to the team:

• Responsible for timely and accurate resolution of reconciling adjustments related to payment posting activities, including troubleshoot and resolve matching logic and provide resolution feedback to leadership

• Identify and investigate problems in the payment posting and reconciliation processes; identify and communicate observed trends

• Review electronic remittances, evaluate Provider Level Balance (PLB) adjustments, and resolve electronic posting exceptions and variances, posting payments and adjustments to corresponding patient claims

• Contact payors when additional information is necessary to address a payment posting issue

• Perform effectively in fast-paced environment and demonstrate strong problem-solving skills

• Achieve and maintain performance consistent with requirements for productivity, quality, and service levels

• Develop and maintain productive team-oriented relationships through individual contacts and group meetings

• Collaborate with other department personnel, including representatives from revenue cycle, finance, accounting, IT, and physician practice

• Achieve superior customer satisfaction by embracing and exemplifying the AdventHealth service standards

• Perform other duties as assigned

• Available outside of normal business hours for occasional support needs

Qualifications

The expertise and experiences you'll need to succeed :

• Associate's degree in healthcare Administration, Finance, Accounting, Business Administration or High school diploma or equivalent plus three years relevant work experience in lieu of an Associate's degree

Preferred qualifications:

• Experience in posting insurance and patient payments, cash applications, cash posting for physician, home health and hospital services, including posting check and credit card payments, Electronic Fund Transfer (EFT),

• Automated Clearing House (ACH) and lock box payments

• Understanding of complexity around line level payment posting for physician posting

• Knowledge of HCFA 1500 and UB04

• Familiarity with insurance plans, Explanation of Benefits (EOBs) and Provider Level Balance (PLB) adjustments

• Experience in reconciling cash

• Experience in reconciliation of payments to physician claims and hospital services