Creative Operations Manager

Creative Operations Manager - Retail Seattle, WA – Hybrid (onsite 4x a week) 1-year contract (possible extension or conversion) $70 - $80/hour Join the largest coffee retail company in the country! This multinational chain is looking for a Creative Operations Manager to join its Creative Operations team. If you’re passionate about driving impactful programs, leading cross-functional teams, and ensuring flawless execution, this could be the perfect role for you. As a Creative Project Manager, you’ll oversee the signage fulfillment program, supporting field partners while managing new program and test launches across stores. You’ll also co-lead the publishing and deployment of digital menu systems, ensuring data accuracy, quality control, and seamless integration with both in-house and supplier systems. The ideal candidate has 5–7 years of project management background, and supporting in-house creative teams. and is highly skilled at balancing multiple initiatives within tight timelines and budgets. Creative Operations Manager Responsibilities: • Signage & Promotions Management – Oversee the creation, tracking, and fulfillment of in-store signage and promotional materials. Make sure every store has the right signage, on time, and that data about what’s in the field is accurate. • Digital Menu Content – Help manage the publishing and deployment of digital menu boards across stores, ensuring accuracy and consistency. • Vendor & Supplier Coordination – Act as the main point of contact for print vendors and suppliers; manage timelines, quality control, and delivery. • Field Partner Support – Provide guidance and troubleshooting for store teams on signage and menu-related issues. • Project & Process Management – Lead projects tied to new program launches, process improvements, and system integrations; keep everything on schedule and within budget. • Data & Reporting – Maintain detailed tracking systems, manage data integrity, and use Excel to analyze and report on signage and menu fulfillment. Creative Operations Manager Qualifications: • Strong project management experience in a large, complex (matrixed) organization. • Excellent vendor management skills (print, signage, or marketing operations experience preferred). • Vendor management experience working with Print Vendors • Bachelor’s degree (BA/BS) in Business, Marketing, Technology, or a related field • Background in creative operations, marketing production, or retail operations is a plus. • Excel/data management expertise (must be more than just basic spreadsheet skills). • Exceptional attention to detail and organizational skills, with the ability to manage and prioritize multiple competing deliverables. • Highly analytical and problem-solving oriented, with the creativity to develop effective solutions and drive results. Job Types: Full-time, Contract Pay: $70.00 - $80.00 per hour Expected hours: 40 per week Education: • Bachelor's (Required) Experience: • Project management: 3 years (Required) • Vendor management: 3 years (Required) Location: • Seattle, WA 98134 (Required) Work Location: Hybrid remote in Seattle, WA 98134