Creator Operations Manager - TikTok Gaming

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team:
Creators are the heart and soul of TikTok. The Gaming Creator team's mission is to facilitate our Gaming Creator community's growth and development, drive high quality content production and increase creator engagement and product adoption through scaled content and education programs. This team will also create scalable initiatives to build, celebrate, and recognize our diverse and inclusive communities around the world.

Responsibilities:
- Develop, support and execute scaled gaming product programs (manage end to end) focused on driving large-scale participation and product adoption from gaming creators on the platform.
- Work with various products teams to identify potential program/project opportunities and outlines based on product roadmaps and data driven needs.
- Work with local/regional XFN teams to rollout scaled product adoption frameworks and programs locally.
- Align on standardized, clear measurement plans and set joint OKRs in line with the broader Gaming Product teams. Track program progress to program goals, incorporate improvement tweaks in realtime to optimize program success metrics.
- Evaluate successful program components and execution as well as areas for improvement to synthesize back to key XFN stakeholders.
- Build strong relationships with XFN teams needed to operationalize product programs (eg Product / Product Ops, PMM, Publisher Product, m10n, Publisher Ops, Comms, USDS, legal, etc).

Qualifications

Minimum Qualifications
- BS/BA and 3+ years working experience focused on the creator and content ecosystem, ideally with experience at other top content, entertainment and social media/influencer platforms or companies or relevant industries.
- Previous experience managing creators.
- Strong track record of working across teams, organizational structures, geographies to drive impact.
- Exceptional creator/partner management capabilities.
- Fluent English and Japanese would be required to work with stakeholders.

Preferred Qualifications
- Exemplary interpersonal, analytical skills.
- Strong documentation, presentation, and communication skills.
- Experience working in a cross-functional environment as a consensus builder across disparate business units with occasionally conflicting KPIs.
- Experience working in the Video Gaming industry.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.