Creator Partnerships Manager

Raptive is looking for a Creator Partnerships Manager to join the Raptive team. As a Creator Partnerships Manager for Raptive, you are responsible for making creators feel like they are part of the Raptive family. You’re comfortable translating what you see in our data into actionable insights and recommendations, and in general, understand how to interpret a wide range of information. 

You recognize that the people running the internet are humans who deserve to be treated well, and you want to be part of the revolution to change the way people interact online. You have a keen sense of awareness in regard to the human condition; how people are diverse, how they all need love and kindness. The thought of helping someone in even the smallest way warms you to your core!

We’re looking for someone who would be happy to spend most of their day checking in one-on-one with a specific group of creators, going above and beyond to make sure their needs are met. You would enjoy getting to know each creator and their site(s) as thoroughly as possible, as well as working with our performance team to translate earnings and performance data to creators in a language that they understand.

You work well under pressure and are able to juggle multiple tasks and assignments efficiently. You are willing to hop on video calls with the creators to talk about their businesses, as well as work across teams to advocate for the needs of your creators. You are a thorough note-taker, have a knack for reading between the lines to understand people, and are willing to be flexible as their needs and opportunities change overall. The Creator Partnerships Manager reports to the Associate Director, Creator Partnerships Management.

This position is remote work-from-home. Remote U.S. candidates are encouraged to apply.

What you’ll be doing:

• Building and maintaining awesome relationships with clients through written and phone/video communications
• Crafting thoughtful, personal responses to client questions in our support system (Zendesk)
• Analyzing ad layouts and earnings
• Being an active member of a distributed team via tools like Slack, G Suite, Zoom, Zendesk, Confluence, Salesforce, and more
• Understanding our new products and offerings and being able to explain and evangelize them to creators
• Communicating complex concepts simply and creatively
• Organizing data to find solutions
• Analytical decision-making and problem-solving
• On a less frequent basis, you will be expected to travel for events at least 4 times per year to meet with creators as well as help with new client acquisition efforts

The skills and experience you bring to the job:

• Excellent writing and verbal communication skills
• A knack for attention to detail and organization
• A passion for solving tough problems and proposing elegant solutions
• Strong initiative to solve problems and succeed
• A high level of comfort working in a fast-paced environment
• A willingness to learn new things and adapt to change
• An itch for traveling and meeting new people
• The ability to delegate tasks and recognize priorities without much input
• Strong written and verbal communication skills
• Understanding of people - what makes them tick, picking up what they mean even if it's different than what they said, etc.
• Data comparison/analysis and high levels of comfort with spreadsheets
• General understanding of blogging & SEO
• Commitment to Raptive’s Mission Statement
• 3+ years experience with client management
• Solid understanding of the digital media industry (social media, SEO, etc.)

About Raptive 

Raptive’s mission is to power creator independence. We’re a creator company that provides revenue, audience, business solutions, and much more for creators and enterprise publishers. Since the very beginning of digital content creation, we’ve been allies and advocates for every kind of creator and charted the uncharted to help creators grow their businesses through it all. 

Today we are the catalyst for 5,000+ of the world’s most premium creators on the open web and rank as the tenth-largest digital property in the U.S. Creators who choose Raptive are premium content creators, trendsetters, iconic brands, and charismatic personalities, captivating more than 78% of U.S. audiences on their sites alone with the power to move and disrupt culture. They collectively rank #1 in Food, Family, Home, and Lifestyle--with a reach of more than 182M monthly unique visitors and more than half a billion followers across social platforms.

Creators are the future of media. And together, the future is ours to create. 

The base salary range for this position is $55,000-$75,000. The range provided is Raptive’s reasonable estimate of the annualized base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, geographic location, knowledge, skills and abilities. This role is eligible for additional incentive compensation that isn’t included in the posted range.

For more information, visit www.Raptive.com or follow us on LinkedIn or Instagram.

Raptive is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We encourage candidates from all backgrounds to apply. Raptive is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to a member of our recruiting team.