CSR - Customer Service Representative

Customer Service representative Monday thru Friday 8am – 5pm Benefits after 60 days Must have 2+ years’ experience in the printing industry Taking orders from customers, inputting into our purchase order system, then follow the order through in order to make sure the job(s) are done correctly and on time. Coordinate production of printed materials, or print related services for the company’s customers. Maintain positive customer relations through active engagement of the customer through all stages of the manufacturing process from initial contact through final disposition of the customer’s product. Confer with customers throughout production to keep them informed of the status of jobs, solicit additional information needed for current jobs and coordinate changes to jobs. May forward/review proofs with customer, obtain approval of materials, such as artwork, color separations, or ink samples. Coordinate production of components with other internal plants and/or external vendors as required. Performs other related duties and participates in special projects as assigned. Required Skills Must have strong organizational skills with ability to manage deadlines and prioritize workload and make adjustment to meet business needs. Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: • Health insurance • Paid time off Shift: • 8 hour shift Work Location: In person