Customer Account Analyst

Company Description

Aboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries, Pilmico and Gold Coin, we believe in sustainably feeding Asia’s growth from mill to meal. 
We are constantly improving and optimizing our processes by integrating the value chain around Asia. We leverage our sector expertise and capabilities to deliver quality every time. With our world-class technology and culture of constant innovation, we devote ourselves to serving you better.
At Aboitiz Foods, we embrace change and inspire innovation, leading the way in food and agribusiness solutions. Join us as we shape the future of food in Asia and build a culture where, together, we nourish the future.

Job Description

The Customer Account Analyst is responsible for managing the customers account from day one (1) account set-up to ordering payment cycle: ensuring accurate recording, analyzing, reporting and reconciliation of all accounts receivables. Including but not limited to, monitoring bank deposits, posting payments, and managing collections in adherence to operational standards, policies & internal controls in the daily execution of responsibilities. Additionally, they assist the credit management team with various administrative tasks. 

1. Timely collection of accounts receivables including withholding tax certificates by conducting daily review of collection worklist for prioritization, doing call-outs to customers and/or Sales Partners, and recording updates and/or promises to pay in the system.
2. Daily updating and deposit identification of credit management handled bank accounts. In case of unidentified deposits, timely communication to bank partners for additional information and closure.
3. Handling of daily collection deposits and returned checks management, as assigned. 
4. Timely releasing and escalation for approval of hold orders.
5. Accurate and timely recording of all entries affecting accounts receivable to ensure customer's statement of accounts are true and correct.
6. Regular communication of accounts for review on credit limit and term to Credit Team, Collection Supervisor, and Collection Manager.
7. Conduct regular customer visits.
8. Monitoring and procurement of supplies and equipment inventory of the credit management department, as assigned.
9. Provide Monthly AR Aging report to Collection Manager and Credit Management Head highlighting the Past Due accounts requiring resolution.
10. Accurate & timely submission of daily, monthly, quarterly and/or annual reports to internal & external parties, as assigned.
11. Ad-hoc responsibilities as assigned.
12. Participate and support in other required corporate programs such as ISO/HACCP, 5S, ISMS, Branding, etc.

Qualifications

• A graduate of Management Accounting or any business courses
• Preferably with at least six (6) months experience in a similar function

Additional Information

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