Customer Care Advocate

Position: Customer Care Advocate (Call Center Agent) Schedule:Full Time | Monday–Friday | 10am–7pm (after training) Pay:$17.00 - $18.00 per hour Location:In Office – 2140 Merritt Dr., Garland, TX 75041 Reports To:Sales Managers Looking for a role where you can put your people skills to work, stay busy, and be part of a team that actually feels like one?1000Bulbs, the nation’s #1 lighting distributor (and proud of it!), has been shining bright for over 27 years—and we want you to be part of our story. We're growing and currently hiringCustomer Care Advocatesto support our residential customers with top-notch, white-glove service. What You'll Be Doing: • Answering inbound customer calls (about 75+ per day during peak season—yes, you’ll stay busy!) • Delivering kind, helpful, and solution-focused sales and support • Being the friendly voice our customers remember What We're Looking For: • Polished phone etiquette and clear, professional communication • Fluent in English (both written and spoken) • Comfortable using a computer • Previous customer service experience (especially call center is a plus!) • Multitasking skills and the ability to stay organized • Team player vibes and a dependable work ethic Perks of Joining Our Team: • A fun, supportive, and fast-paced work environment • Full benefits package: Medical, Dental, Vision, and Life Insurance • 401K with company match • Paid vacation (yes, we want you to take time off!) • Hands-on training to set you up for success If you’ve got a passion for helping people and love staying busy in a team-driven environment, we’d love to meet you. Apply today and let’s light up your career! Job Type: Full-time Pay: $17.00 - $18.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Ability to Commute: • Garland, TX 75041 (Required) Ability to Relocate: • Garland, TX 75041: Relocate before starting work (Preferred) Work Location: In person