Customer Engineer, Small/Medium Businesses, Google Cloud

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud platforms, AI, business applications, infrastructure, integration, security, analytics, collaboration or geospatial solutions.
• Experience delivering technical presentations.
  

Preferred qualifications:

• Experience in one or more programming languages and with one technical area (e.g., networking, security, databases, AI/ML, IoT, etc.).
• Knowledge of common systems management concepts such as image management, patching, automated deployment, etc.
• Knowledge of cloud architecture.

About the job

In this role, you will assist in problem-solving key technical issues for customers and will liaise with the product marketing management and engineering teams to stay updated on industry trends and devise enhancements to Google Cloud products.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Build product or partner specific go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
• Own the technical relationship with customers and partners, empowering them to drive demo, pilot, or proof of concept, support sellers and partners to drive toward customer acceptance of the technical proposal, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.