Customer Enrollment Representative

EMI Business Consulting Newcastle, WA

Company

EMI Business Consulting

Location

Newcastle, WA

Type

Full Time

Job Description

We’re hiring Customer Enrollment Representatives to join our Seattle-based team supporting a major telecommunications campaign. As part of our sales and support division, you’ll work directly with customers by helping them navigate wireless and internet options, solve service issues, and activating new accounts. You’ll gain in-demand experience in customer service, sales strategy, and retail account coordination. This is a full-time, in-person role best suited for individuals who are excited about learning, confident in communication, and motivated by achievement. In This Role, You’ll: • Interact directly with customers to assist with wireless and internet services • Guide new customers through service plan options and account activation • Support existing clients with plan changes, upgrades, and general account management • Answer product and billing questions while resolving service issues professionally • Track customer interactions and maintain accurate account records • Work toward team and individual performance goals in a fast-paced setting • Collaborate with leaders and peers to improve service strategy and share insights • Stay up to date on promotions, new products, and telecom trends Why You Will Thrive in This Role: • It’s not a desk job, you’ll stay active, meet new people, and build real skills • You get weekly pay with uncapped commission potential • Our office culture is supportive, energetic, and built for growth • You’ll receive hands-on training from experienced managers • There’s a clear advancement path into leadership, training, or account executive roles • You’ll represent services that people use every day, so your work matters We’d Love to Hear From You If You: • Have strong communication skills and a friendly, solutions-focused approach • Enjoy helping people and take pride in your ability to explain and recommend services • Thrive in a fast-moving, goal-oriented work environment • Want to grow in sales, customer service, or retail account management • Are dependable, coachable, and ready to take on a new challenge • Are full-time available and authorized to work in the U.S. • Experience in retail, customer support, or sales is helpful but not required Job Type: Full-time Pay: $1,000.00 - $1,300.00 per week Work Location: In person
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Date Posted

09/19/2025

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