Customer Service Advisor

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!Compensation: 36,000 - 45000 yearlyResponsibilities: • Interact with the sales lead to maintain and improve service and product knowledge • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary • Find patterns in customer complaints and bring them to the team for improvement • Record customer interactions and follow up on their experience with our company • Maintain customer accounts and update with new account information as neededQualifications: • Previous work in a customer-facing position • Excellent active listening, interpersonal, and communication skills • High school graduate, G.E.D. recipient, or equivalentAbout Company Mission Statement To be the organization of choice for learning based entrepreneurs committed to adding value to the lives of the people we serve. Core Values Learning Based– We will learn from all experiences and all people, objectively view the world and all the people in it, we know that we can always improve ourselves by learning, by listening, by reading, being open to criticism and accountability. Vulnerability– No one is perfect; we are willing to be vulnerable and open with each other, we are willing to take a chance in the face of rejection, failure, fear, and uncertainty as this discomfort will result in greater resilience and growth. Humility– We will listen to others, practice mindfulness, have gratitude for what we have, ask for help when we need it, seek feedback from others, and constantly review our actions against the language of pride.