Customer Service Advisor II

Job Title:
Customer Service Advisor II

Job Description
The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.
Job Type: Full-Time

Location: Jacksonville Texas

WHAT'S IN IT FOR YOU?
• A diverse, global organization full of intelligent, friendly people to bounce ideas off,

learn from and grow with
• Endless career opportunities and clear paths for career development
• A competitive salary
• Inclusive perks and benefits
• Opportunity for monthly performance incentives

WHAT YOU WANT MATTERS TO US

Think about making a check list with all of the things that would make you feel good at

work. Does your check list have meeting new people on it? How about being recognized

and rewarded for doing great things? Maybe you pictured a place where you could have

all of these things while making a positive difference in people's day. If so, Concentrix is

a great place for you. Every day we spread positivity through others' lives through

compassionate customer interactions and genuine problem solving with a human touch.

Doing right by people is in our DNA because we believe a desire to be treated with care

and respect is a universal part of the human experience. This philosophy drives

everything we do and creates the framework for how we treat our customers and our

staff.

No matter your background or your years of experience, getting started or establishing

your career path might seem challenging, but often the answer is much simpler than

you think. We are looking for customer service experts. This role is the perfect opportunity for someone considering a career in customer services in the finance/ banking sector.

WHAT WOULD YOU BRING TO OUR TEAM?

Your passion for doing good for other people will help you bond with your customers

and your team. You will actively listen and troubleshoot to provide a great customer

experience. Your attention to detail, ability to think outside the box, excellent

communication, and passion will help you excel in this role.

TO BECOME A PART OF OUR TEAM:
• High school diploma or equivalent
• Minimum of 6 months of relevant work experience preferred
• Must complete Background Check
• Schedule flexibility is a must

CALL US HOME:

If you find yourself smiling right now and this feels like the perfect next step in

your career, we want to hear from you! Apply today and find out why 270,000+ people

around the globe choose to call Concentrix home.

Concentrix is an award-winning global CX solutions company who creates amazing

experiences for the world's best brands and their customers. We're an ambitious team

of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving

complex problems.

All qualified applicants will receive consideration for employment without regard to race,

color, religion, sex, sexual orientation, gender identity, national origin, disability, or

status as a protected veteran.

Learn more:

Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.

Location:
USA, Jacksonville, TX

Language Requirements:

Time Type:
Full time