Customer Service Agent

Join Our Team as a Customer Service Agent! Are you passionate about helping others and delivering exceptional service? AtBranch 1, located in the heart of Philadelphia, PA, we’re on the lookout for a dedicatedCustomer Service Agentto join our team. If you have a knack for problem-solving and love creating positive customer experiences, we’d love to hear from you! What You’ll Be Doing As a Customer Service Agent, you’ll be the friendly face (or voice!) of our company, ensuring every customer interaction is a positive one. Your responsibilities will include: • Providing top-notch assistance to customers, addressing inquiries, and resolving issues efficiently. • Communicating with customers via phone, email, or in-person to ensure their needs are met. • Maintaining accurate records of customer interactions and transactions. • Collaborating with team members to continuously improve the customer experience. • Staying informed about our products, services, and policies to provide accurate information. What We’re Looking For To thrive in this role, you’ll need: • ✅3 years of experiencein a customer service or similar role. • ✅ Strong communication and interpersonal skills. • ✅ A problem-solving mindset with the ability to think on your feet. • ✅ Attention to detail and excellent organizational skills. • ✅ The ability to work independently while being a great team player. Why Join Branch 1? At Branch 1, we pride ourselves on fostering a supportive and collaborative environment where every team member’s contributions are valued. While we don’t currently offer additional benefits, we believe in creating a workplace where you can grow professionally and feel a sense of accomplishment every day. Our Culture and Values At Branch 1, we’re all about: • Customer First:We go above and beyond to ensure our customers are happy. • Teamwork:We believe in working together to achieve great things. • Integrity:We approach every interaction with honesty and respect. Ready to make a difference in the lives of our customers?Apply nowto join the Branch 1 team and take the next step in your career! We can’t wait to meet you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.