Customer Service Intern

Job Description Summary

This position will provide support to the Sales Team for all customer service related activities. This role requires someone who has great attention to detail, is able to handle multiple tasks at once, is highly organized, and can work independently as well as part of a team. The right candidate will have experience working in a fast-paced environment, possess excellent communication skills, both written and verbal, and be comfortable interacting with internal and external customers on a regular basis.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become amaker of possiblewith us!

Responsibilities

• Maintain current pricing lists
• Enter customer orders into ERP system
• Provide customer assistance in locating and identifying products
• Research and resolve customer complaints and issues
• Prepare sales quotes and process backorders
• Communicate with internal departments regarding product availability, shipping schedules, returns, etc.
• Assist with special projects such as new product introductions, marketing campaigns, etc.
• Answer phone calls from customers and distributors
• Process credit and return requests
• • Create and maintain spreadsheets and databases

Requirements

• Currently enrolled in a Business Administration (ADE) or similar degree program. Possibility to sign internship agreement (convenio de prácticas) with the University is mandatory.
• Fluent in Spanish and English (and other language preferred)
• Proficient computer skills including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Internet Explorer and Adobe Acrobat Reader
• Strong interpersonal and organizational skills
• Ability to manage multiple priorities simultaneously while meeting established deadlines
• Excellent telephone etiquette and strong written and verbal communication skills
• Detail orientated

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit:https://bd.com/careers

Required Skills

Optional Skills

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Primary Work Location

ESP Valencia - Paterna

Additional Locations

Work Shift