Customer Service Manager

PCM (Customer Service Manager) Serenity Healthcare is a rapidly growing organization looking for our next generation of leaders. If you have an interest in starting a career in healthcare leadership, this is your opportunity, no experience required. The Customer Service Manager will assist in running a practice while receiving mentorship to eventually move into a full leadership role with Serenity Healthcare. What you’ll do • Deliver stellar customer experience, by building rapport and credibility with customers. • Be able to overcome customer objections and effectively promote Serenity's treatment options. • Passionately educate every customer about TMS and Ketamine Infusion therapy. • Assist with creating a positive environment for staff and patients. • Help train and mentor a variety of roles within the clinic and help out as needed. What we’re looking for • High school degree or GED • At least 1 year of experience in a fast paced, customer facing role • Desire to help others improve their lives • Ability to connect with people and positively influence decisions What you’ll get • The opportunity to launch a career in healthcare with a company that has grown over 130% year over year for 7 years • Mentorship and guidance in managing a practice • Great benefits – Serenity covers 90% of healthcare premiums (medical, dental and vision) • Paid time off – 20 days annually (PTO and paid holidays) About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us • About Serenity Healthcare • Serenity’s Provided Services • Meet our Patients V7ZEVrc7So