Customer Service Rep at Car dealership

Who we are: Chacon Autos is a reputable and well established, Texas-based business that has been around for over 65 years. We sell pre-owned vehicles to people looking for high-quality, low-mileage cars, trucks and SUVs - many of which are still under a factory warranty. We offer flexible credit terms for people with good credit, bad credit or no credit. We are the finance company for the majority of the vehicles we sell. DUTIES: - Provide exceptional customer service to clients through various channels such as phone, email, and chat - Respond promptly and professionally to customer inquiries, concerns, and complaints - Accurately enter and update customer information in the database - Collaborate with other departments to resolve customer issues and ensure customer satisfaction - Maintain a high level of product knowledge to effectively assist customers REQUIREMENTS: - Previous experience in customer service - Excellent verbal and written communication skills - Strong problem-solving abilities and attention to detail - Ability to multitask and prioritize tasks in a fast-paced environment - Proficient computer skills, including experience with CRM software and Microsoft Office Suite - Ability to work independently as well as part of a team We offer competitive pay and benefits package, including: - Medical, dental, and vision insurance - Paid time off and holidays - Opportunities for career growth and advancement If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Please submit your resume for consideration. Scheduleis Monday-Saturday from 10 am to 6 pm with a weekday off (5-day work-week - Must work Saturdays 9 am to 5 pm) Job Type: Full-time Pay: $25.00 per hour Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person