Customer Service Representative

Customer Service Representative

Are you a Customer Service professional and an expert at going the extra mile to assist customer and clients? Our client is seeking a solutions-focused Customer Service Representative to join their growing team. Apply Today!

Location: Naperville, IL

Compensation: $16-18/Hour

Job Responsibilities:

• Sending order confirmations to customers
• Checking the status on back orders for customers and our sales staff
• Following up on unconfirmed sales orders with vendors and manufacturers
• Resolving customer requests regarding sales orders
• Monitoring orders and tracking numbers to ensure timely deliveries
• Updating information in SAP Business One
• Ability to define a problem, collect data, identify, and apply solutions.
• Ability to work independently and handle multiple projects

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• Must have1-2 years' Experience in Retail / Customer Service / Call Center Environments
• Proficiency in Microsoft Office
• Customer Service Representative must possess excellent verbal and written communication skills
• Experience utilizing SAP / ERP / Excel / CRM Systems

• Pay: We negotiate high salaries using US Bureau of Labor Statistics
• Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
• Connections: You connect directly with hiring managers from renowned organizations
• Options: You are presented multiple employment options near your home
• Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation