Customer Service Representative

Customer Service Representative About Safe Life Defense Safe Life Defense is a fast-growing leader in body armor and protective gear. Based in Henderson, Nevada, we design and manufacture innovative, life-saving protection for law enforcement, first responders, security professionals, and civilians nationwide. Our mission is simple:to protect lives without compromise. We are driven by innovation, strengthened by teamwork, and united by a shared commitment to quality, safety, and customer satisfaction. If you’re looking to make an impact in a company that truly matters, this is where you belong. The Role We’re looking for aCustomer Service Representativewho is professional, dependable, and genuinely enjoys helping people. You’ll be the first point of contact for our customers by phone and email, guiding them with accurate information, problem-solving, and a positive attitude. This is not a high-volume call center job—we are looking for someone who values quality interactions, attention to detail, and a supportive team culture. Responsibilities • Respond to customer inquiries viaphone and emailwith professionalism and accuracy • Understand customer needs and provide timely solutions • Process orders and payments with precision • Maintain clear, accurate records of interactions and transactions • Stay knowledgeable about our products and promotions • Collaborate with teammates to ensure a smooth, positive customer experience Disqualifications • Lack of Respect for Our Communities:We proudly support Law Enforcement, EMS, Fire, Security, and Military personnel. A genuine respect for these service communities is essential. • Criminal Record:Due to the sensitive nature of our products and business, we cannot hire felons. • Poor Attitude:A positive, solution-oriented mindset is critical. We support and uplift each other—mutual commitment is non-negotiable. Multiple Jobs:We seek dedicated, long-term team members committed to Safe Life Defense’s mission and success. Job Type: Full-time Pay: From $19.00 per hour Expected hours: 40 per week Work Location: In person