Customer Service Representative

We are expanding rapidly and seeking a Customer Service Representative to join our Seattle-based wireless and telecommunications sales team. Our firm specializes in delivering best-in-class customer support and connecting clients with the wireless, internet, and home service solutions they rely on every day. As we continue to grow, we’re looking for someone who is people-focused, goal-driven, and ready to take the next step in a long-term career. The Customer Service Representative position is entry-level, but we provide hands-on training, structured mentorship, and daily support to set you up for success. If you’re passionate about customer satisfaction, technology, and professional development, we want to meet you. Responsibilities of the Customer Service Representative: The Customer Service Representative role is critical to helping customers stay connected, informed, and satisfied. You’ll gain experience in one of the fastest-growing industries, represent leading wireless brands, and build a career where your performance directly fuels your income and advancement. • Engage with customers to help them choose the best wireless and telecom services for their household • Deliver clear and accurate information about current wireless plans, product upgrades, pricing, and service features • Resolve customer questions, provide support, and maintain a high level of service satisfaction • Educate customers on telecommunications solutions, promotions, and product offerings • Maintain detailed customer records, account updates, and daily service activity • Collaborate with other Customer Service Representatives and team leads to optimize service strategies and exceed performance goals • Participate in weekly training and feedback sessions to continue developing communication and sales support skills What We Offer: • Full-time position with weekly pay • Advancement opportunities into sales leadership, account management, and team development • Supportive team environment that values professional growth and promotes from within • Ongoing training in telecom industry knowledge, customer retention strategies, and communication techniques • High-energy workplace focused on performance, development, and opportunity Job Type: Full-time Pay: $48,000.00 - $63,000.00 per year Shift: • Day shift Work Location: In person