Customer Service Representative

Hudson Animal Hospital on the Upper West Side of New York City is seeking apositive and professional Veterinary Customer Service Representative to join our growing team in New York City. Highlights: • In this role, you’ll be our customers’ first point of contact, responsible for delivering the best in class customer support experience. One of the most important responsibilities is to assess the urgency of the patient's needs and to fit them in the schedule accordingly. • The clinical team you will join is highly experienced. Drs. Chris Angiello (Tufts '98), Kyoko Yoshida (Ross '01), Kimberly Kahn (Cornell '09), and Cristina Carbonell (Cornell '06) are supported by 2 LVTs, 8 nursing staff, and 4 CSRs. • Our fast-growing practice is independently owned by Drs. Angiello and Yoshida. • Our state-of-art hospital was built in 2012 and features 3 exam rooms (1 dedicated to feline patients), surgery suite, dental suite, and an impressive list of modern equipment. • Our team prides itself on having an upbeat and drama-free culture. Our mission statement: We strive to build relationships guided by compassion, collaboration, and trust to provide the best health care and wellness plan for your pet. About the opportunity: We are looking to hire an experienced customer service representative as an additional team member. For the right applicant who sees Hudson Animal Hospital as their new home and who we see as a good fit with our team, we will be highly competitive on compensation. The position is eligible for our standard benefits package, all the details of which we'll be happy to discuss.