Customer Service Representative
Confidential
•
Austin, TX
Company
Confidential
Location
Austin, TX
Type
Full Time
Job Description
We are looking for a proactive Customer Service Representative who is excited to work closely with clients, understand their goals, and ensure they receive top-notch support. This role is perfect for someone who values long-term client and customer relationships and wants to be a trusted advisor in their journey to success.
As a Customer Service Representative, you’ll manage customer interactions, provide guidance on sales orders for products and services available, and collaborate with internal teams to deliver outstanding client experiences. If you’re passionate about customer satisfaction and are ready to make an impact, we want to hear from you!
Customer Service Representative Role Responsibilities:
• Build long-lasting relationships with clients to foster success and satisfaction
• Serve as the primary contact for client inquiries, providing timely and effective solutions
• Be able to learn the product and service knowledge to work with customers on what best fits their needs and close sales orders confidently and consistently
• Be proactive to resolve potential upcoming issue
• Track feedback and share insights to enhance products, services, and client experiences
• Conduct regular check-ins with customers to review progress, address concerns, and provide relevant updates if necessary
Customer Service Representative Qualifications:
• Excellent communication and interpersonal skills for engaging with diverse customer needs
• Ability to manage multiple customer accounts while maintaining attention to detail
• A proactive and solutions-oriented mindset
• Previous experience in customer service, customer support, sales or related fields is a plus but not required
• Ability to work well in a team environment, bringing energy and positivity to each interaction
Job Type: Full-time
Pay: $700.00 - $1,000.00 per week
Work Location: On the road
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Company Info
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Date Posted
09/25/2025
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