Customer Service Representative

Water Works is seeking aCustomer Service Representativefor ourSan Diegooffice. Core Responsibilities Enter customer information into Clientele Process orders Answer and dispatch incoming calls Fulfill customer needs to ensure customer satisfaction Develop customer trust and loyalty by providing timely and effective follow-up Create Parts invoices Prepare basic quotations Other tasks as assigned, which may include order expediting Education, Experience, and Technical Knowledge High school diploma or equivalent required 2+ years of customer service support experience Experience in a manufacturing and/or engineering environment, preferred Strong computer skills in Microsoft Word, Excel, and data entry software Experience in an ISO certified environment, preferred Excellent business communication, time management and organizational skills