Customer Service Trainee

We are a consulting firm focused on helping businesses grow through customized strategies and sales solutions. Our team of experts works closely with clients to identify opportunities, design tailored approaches, and implement effective strategies that drive measurable results. By prioritizing innovation, service excellence, and a results-driven mindset, we empower businesses to achieve lasting success. We are currently seeking a motivated and customer-focused individual to join our team as a Customer Service Trainee. In this role, you will serve as the first point of contact for clients, ensuring each sales interaction is positive and productive. As a Customer Service Trainee, you will support clients by answering sales questions, addressing concerns, and helping them navigate our services. If you're passionate about helping others and eager to learn, this is a great opportunity to start your career in a supportive environment. Customer Service Trainee Responsibilities: • As a Customer Service Trainee, provide outstanding face-to-face service to clients, clearly communicating product and service information. • Address and resolve client inquiries and sales concerns in a timely, courteous, and professional manner. • Collaborate with the sales team to ensure a smooth client experience throughout the entire engagement process. • Gather client feedback and share insights that support continuous improvement of services and customer satisfaction. • Maintain accurate and organized records of all client interactions and sales transactions. • Help clients understand how our consulting services can support their business goals. • Stay updated on current service offerings and changes to better assist clients as a Customer Service Trainee. Customer Service Trainee Qualifications: • High school diploma or equivalent required. • Prior experience in customer service, client support, or sales is preferred. • Strong verbal and written communication skills. • Excellent problem-solving abilities and attention to detail. • Highly organized with a customer-first mindset. • Positive attitude and dedication to delivering excellent client experiences as a Customer Service Trainee. Job Type: Full-time Pay: $44,000.00 - $58,000.00 per year Benefits: • Dental insurance • Vision insurance Shift: • 8 hour shift • Day shift Work Location: In person