Customer Service/Admin

Customer Service Representative We are looking for a world-class Customer Service Representative and our goal is to hire a career-minded person that is looking to join our office support team. We have a great team and are looking for another Customer Service Rep who will proudly represent our brand and create lifetime customers. This is the perfect career for someone with phone experience in the service industry who has prior experience in a customer focused, administrative role. If you are customer focused and solutions oriented, then this is the position for you! Job Responsibilities: • Answer incoming customer phone calls, answer questions and resolve any product or service related issues for customers, occasionally follow up with customers to ensure complete satisfaction. • Dispatch route drivers and service technicians as needed to assist customers with product delivery, equipment installation or repairs • Take payments and maintain customer records by updating account information • Customer Service & multiline telephone experience preferred • Excellent written and verbal communication skills including helpfulness and patience in dealing with fellow employees, external customers, and vendors • Outstanding organizational and problem solving skills with the ability to prioritize tasks in a fast paced, fun working environment Job Requirements: • Must be dependable and reliable • Experience handling high volume of calls in a service related industry. • Proficiency in Microsoft Office • Self-motivated with an ability to learn quickly, work independently and think proactively • Strong attention to detail and work ethic (honesty and integrity are key for this position and to our organization) • Outstanding written and verbal communication skills • Positive, winning attitude and dedication to ensuring customer satisfaction • Advanced skills in organizing and time management • Ability to multi-task • Knowledge of driving times within and around cities within the branch geography • Ability to adapt to any new situations as they arise. Disclaimer The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Candidate may be required to perform duties outside of their normal responsibilities from time to time, as needed. Pay: $17hr Benefits: Rayne offers great health, dental, vision; company paid life insurance, paid time off and 401K with company match. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Job Type: Full-time Pay: From $17.00 per hour Benefits: • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person