Customer Service/Sales Representative
EMI Business Consulting
β’
Seattle, WA
Company
EMI Business Consulting
Location
Seattle, WA
Type
Full Time
Job Description
We are expanding rapidly and looking for motivated individuals to join our Seattle-based wireless and telecommunications sales team. Our firm specializes in delivering best-in-class customer support and connecting clients with the wireless, internet, and home service solutions they rely on every day. As we continue to grow, weβre looking for someone who is people-focused, goal-driven, and ready to take the next step in a long-term career.
The Customer Service/Sales Representative position is entry-level, but we provide hands-on training, structured mentorship, and daily support to set you up for success. If youβre passionate about customer satisfaction, technology, and professional development, we want to meet you.
Responsibilities of the Customer Service/Sales Representative:
β’ Engage with customers to help them choose the best wireless and telecom services for their household
β’ Deliver clear and accurate information about current wireless plans, product upgrades, pricing, and service features
β’ Resolve customer questions, provide support, and maintain a high level of service satisfaction
β’ Educate customers on telecommunications solutions, promotions, and product offerings
β’ Maintain detailed customer records, account updates, and daily service activity
β’ Collaborate with other Customer Service Representatives and team leads to optimize service strategies and exceed performance goals
β’ Participate in weekly training and feedback sessions to continue developing communication and sales support skills
What We Offer:
β’ Full-time position with weekly pay
β’ Advancement opportunities into sales leadership, account management, and team development
β’ Supportive team environment that values professional growth and promotes from within
β’ Ongoing training in telecom industry knowledge, customer retention strategies, and communication techniques
β’ High-energy workplace focused on performance, development, and opportunity
Job Type: Full-time
Pay: $48,000.00 - $63,000.00 per year
Work Location: In person
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Date Posted
09/24/2025
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