Customer Solutions Engineer - North America

Primary Responsibilities

• Collaborate with customers to optimize embedded ML solutions with best practices in data acquisition, ML development, testing and deployment strategies
• Collaborate with customers to define and optimize their data management and ML workflow
• Develop data transformation blocks to pre-process large datasets
• Work with engineering and account management teams to solve customer technical challenges
• Conduct customer hands-on training and author end-to-end solutions guides

Preferred Skills and Experience

• Experience with creative and hands on problem solving to build IoT, data analysis, and ML solutions
• Experience with wearable health technology or industrial predictive maintenance 
• Track record of working effectively async in a distributed team - with customers and internally
• Ability to understand and distill customer requirements and leverage excellent communication skills to guide them to a technical solution
• Experience with Python scripting language and ML/data libraries such as Keras, Pandas or Numpy
• Experience with C/C++ for embedded operating systems such as Arduino and Linux

Academic Credentials

• a minimum of a Bachelor's degree in computer science, computer or electrical engineering
• Master's Degree preferred

What We Offer

• The chance to join a rapidly scaling, remote-first organization full of amazingly smart people in a field-defining startup
• A well-funded company with founders who care about team, users, and values
• An awesome product with a scaling user base and great enterprise customers
• Competitive pay, stock options, benefits, and time off
• A dynamic culture that sees work as one element in life (work-life balance)
• A team that’s engaged and inclusive yet global and diverse