Customer Success Coordinator

Benefits Retirement Health Insurance Vision Insurance Dental Insurance Paid Time Off Paid Holidays Introduction If you’ve landed here, it could be out of simple curiosity or that you’re looking for a change in your work life. Whatever the reason, keep reading because this might be the exact fit we’ve both been looking for. We’re a group of misfits with varying personalities, levels of experience and education. But we all share one thing, an ownership mentality. We start and end each day united by a common purpose; to shoot folks straight and treat their home as if it were our own, preserving their family legacy for years to come. Now, that’s not always easy! It takes resilience to manage all the moving parts of our business without letting the ball drop. No two days are the same around here. So, you gotta be a little flexible too! Problems or issues will come up. They do in any business. Good thing is, in any role, you’re never on an island here at CenTex. We’re all tenacious problem solvers that work collectively as a team to overcome any-and-all challenges, together. At CenTex Foundation Repair, we’re on the lookout for folks who share our values. Don’t worry about experience in our field, if you’ve got integrity and a solid moral compass, we can teach you the rest. If we haven’t run you off with our straight-talk and this sounds like a place where you’d feel at home and an environment you could excel in, send us your info. We might just pursue greatness together! Responsibilities Ideal candidate will take ownership on the following responsibilities: • Answer phone calls promptly and pleasantly • Schedule inspections for customers • Ensure foundation specialist routes are maximized for efficiency • Respond to all website and email inquiries in a timely manner • Perform other miscellaneous administrative duties as assigned Requirements • Ability to think on your feet and juggle multiple tasks simultaneously • Understanding of geographic scheduling principles • Familiarity with Google Maps • Stickler for details - ensuring all customer information is accurate Compensation $18.00/hr to start. Performance review upon completion of 90 day introductory period, with potential increase commensurate with performance. Job Type: Full-time Pay: From $18.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Parental leave • Vision insurance Work Location: In person