Customer Success Manager

HireBus • Latin America Only

Company

HireBus

Location

Latin America Only

Type

Full Time

Job Description

Time zones: EST (UTC -5) MST (UTC -7)


About HireBus


We're revolutionizing recruitment through AI and behavioral science. As a nimble team of innovators we help companies make smarter hiring decisions by putting the right people in the right seats. Our approach combines cutting-edge technology with human insight to transform how organizations build their teams.


The Role


As a Customer Success Manager at HireBus you'll be the bridge between our technology and our clients' success. You'll own client relationships drive adoption of our platform and help shape the future of hiring.


What You'll Do

  • Partner with clients to develop and execute implementation strategies that drive measurable results
  • Serve as a trusted advisor on recruitment best practices and platform optimization
  • Lead engaging client presentations and training sessions
  • Analyze client usage patterns and success metrics to identify growth opportunities
  • Collaborate with our product team to turn client feedback into platform improvements


What You'll Need

  • 3-8 years of experience in B2B customer success or client-facing roles
  • Track record of managing complex projects and client relationships
  • Strong presentation and communication skills
  • Experience with recruitment processes and metrics
  • Bachelor's degree in a relevant field
  • Previous experience in a company with fewer than 50 people
  • Fluent in English
  • Availability to work Mountain Time Zone hours (Monday through Friday)


What Makes You Stand Out

  • Experience with HR tech or recruitment platforms
  • History of exceeding customer retention goals
  • Data analysis and visualization skills
  • Experience in high-growth startups


Why HireBus

  • Our Values Drive Us:
  • Disrupt: Challenge the status quo in recruitment fo
  • Ascend: Push boundaries and grow together
  • Serve: Put others first
  • Honesty: Build lasting relationships through transparency
  • Innovation at Our Core:
  • We combine AI and behavioral science to transform hiring
  • Work with cutting-edge technology that makes a real difference
  • Help shape our product roadmap and features
  • Small But Mighty:
  • Be part of an intimate team where every voice matters
  • See your direct impact on company growth
  • Work closely with leadership and shape our future
  • Meaningful Work Experience:
  • Create tangible impact for clients
  • Be part of a supportive collaborative team
  • Flexible work arrangements that respect work-life balance


How to Apply


Ready to help shape the future of hiring? Apply now at careers.hirebus-careers.com/customer-success-manager


HireBus is an equal opportunity employer committed to building a diverse and inclusive team.



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Date Posted

11/20/2024

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