Customer Support [Weekend]

Contra • Asia Only

Company

Contra

Location

Asia Only

Type

Full Time

Job Description

Time zones: CST (UTC +8)


Contra is looking for a customer support specialist located in the Philippines to join our team. You'll be responsible for providing world class support for our growing freelancer and company customer base. This role involves performing support tasks. The expected time commitment is Friday 3am-11/12pm EST and weekends 8 am - 5pm EST


What you’ll be responsible for:

  • Provide support to users and address any issues or questions they may have.
  • Efficiently manage and execute daily operations tasks.
  • Ensure all tasks are completed in a timely manner maintaining high-quality standards.

Tools you'll be using:

  • Hubspot
  • Notion
  • Looker
  • Retool

Interview Process

  1. Loom Video
  2. Interview with Recruiting Team
  3. Paid Case Study and Presentation
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Date Posted

09/17/2024

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