Customer Team Member

At Off Shore Management, we are committed to connecting customers with the products and services that keep them informed, connected, and supported in their daily lives. As a growing sales and customer service team, we are seeking motivated individuals to join us as a Customer Team Member. In this role, you will guide customers through the enrollment process, present tailored wireless and fiber internet solutions, and ensure a seamless, positive experience every step of the way. The Customer Team Member position is an entry-level role with no prior experience required. We provide full training, mentorship, and clear opportunities for advancement into sales management, account executive, and leadership roles. If you are driven, people-focused, and ready to learn, this is your opportunity to start a career in sales, customer service, and telecommunications. Responsibilities of a Customer Team Member • Engage directly with customers to present AT&T wireless, fiber internet, and home service options • Support customers through account activations, plan upgrades, billing questions, and service changes • Deliver excellent customer service by addressing concerns and recommending the right solutions • Build lasting client relationships that drive customer loyalty and retention • Track customer interactions, account updates, and sales activity in an organized manner • Work closely with teammates and management to meet daily and weekly sales performance goals • Participate in ongoing sales and customer service training sessions to build product knowledge and leadership skills Qualifications of a Customer Team Member • High school diploma or equivalent required • 1–2 years of customer service, sales, or client-facing experience is a plus but not required • Strong communication and interpersonal skills with a professional attitude • Self-motivated and goal-oriented, with the ability to thrive in a sales-driven environment • Organized, reliable, and adaptable in both independent and team settings • Eager to learn, grow, and advance into account management and leadership roles Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: • 401(k) Work Location: In person