Customer Training Professional

As a Customer Training Professional, you will provide comprehensive software training to Reynolds and Reynolds customers and associates in a classroom setting and live over the internet. This training is designed to help customers get the most benefit from their systems via thorough knowledge of the features available. You will learn Webex Training Center to conduct ‘Net Classes’ online, complete with live audio and video, application sharing, and hands-on lab computers for customers. Some travel to customer sites or training centers may be required. In this role, you will be responsible for becoming a training expert through company-led trainings, self-paced software testing, and peer-reviewed run-throughs. Additional time will be spent creating, writing, and revising course materials. You will correspond with product experts to support existing customers, pursuing a commitment to excellence by constantly improving the department’s knowledge, skills, and processes, and evaluating student understanding. Requirements: • Bachelor’s degree preferred, but not required • Okay with teaching via the web or in person up to 6 hours/day • Strong public presence and love of learning Benefits: Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Houston office, you can take advantage of our great training programs and facility amenities, including onsite dining and medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. About Our Company: Established in 1866, Reynolds and Reynolds offers the Retail Management System – a complete suite of products and services for automotive dealerships. Reynolds solutions are built as one, to work as one, for all areas of the dealership. While headquartered in Dayton, Ohio, Reynolds has offices all over the world, employing more than 4,300 associates. We offer a variety of opportunities: Energizing projects, high-powered teaming, constant learning, and professional growth. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age. Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Health savings account • Life insurance • Paid time off • Vision insurance Schedule: • Monday to Friday Work Location: In person