Data Analyst II

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE, and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian, and Microsoft. 

With a fast-growing team of more than 1,000 employees, we are committed to maximizing collaboration and innovation in the workplace through our products and with our people. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive, whether that’s at home, in the office, or a combination of the two. 

We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we welcome diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.

Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list.

If you’d like to confirm job application information found on other hiring websites, please contact us directly at: [email protected]

In today’s tech environment, strategic thinking must be paired with strong analytical skills. Lucid’s Strategy & Analytics Rotational Program is designed to prepare future tech leaders who are fluent in all aspects of strategic problem solving - from identifying opportunities to analyzing data, presenting results, and driving change.

Because of the variety of options and breadth of experience that the Strategy & Analytics Rotational Program provides, this program is perfect for those who want the flexibility to explore different paths while developing a robust and generalizable skill set.

As part of this program, you will rotate to a new function after 9-12 months, allowing you to see multiple sides of the business and expand your knowledge and experience. Analysts from the Strategy & Analytics team support all functions at the company, including Marketing, Sales, Customer Success, Product, Finance, and Operations. The tool set you develop and use will be similar across these functions, but each presents domain-specific challenges that will provide unique opportunities for learning.

Although your day-to-day work will be with the function to which you are assigned, you will be well-supported by the rest of the Strategy & Analytics team. We maintain close ties by holding regular team trainings, working sessions, and team activities. We help each other whenever possible, and with the collective efforts of the full team, there’s rarely a question we can’t answer. 

Responsibilities: 

• Work with senior leaders and other stakeholders within various departments at Lucid
• Identify and understand problems and opportunities
• Come up with data-driven recommendations
• Implement new initiatives that help grow the business

Requirements:

• Bachelor's degree, ideally in a technical or quantitative field
• Master’s degree, or 3+ relevant years work experience
• Exposure to working with data analyzing business problems, using Excel, SQL, Python, or other computational tools
• Basic understanding of applying statistics and hypothesis testing in a business setting
• Strong leadership and communication skills
• Able to think strategically and tackle open-ended problems
• Detail-oriented, organized, and a good team player

Preferred Qualifications:  

• Passion for problem-solving - If you’ve ever been so absorbed in a problem that your mind couldn’t rest until you figured it out, you’ll be in good company.
• Willing to help and be helped - Our impact comes only through helping others make better decisions using data. We recognize that we’re stronger together - there’s no shame in asking for help, we’re not afraid to say “I don’t know”, and we actively seek feedback.
• Desire to learn - You’ll often be answering questions that have never been answered before, which requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques.

#LI-RP1