Introduction
IBM is on a mission to create simple solutions to the world’s most complex problems. We’re seeking a highly experienced analyst to help guide us in that quest. As a member of the Skills & Workforce Architecture team the analyst will focus on solving organisational problems by analysing processes workflows and systems to identify opportunities for either improvement or automation. The ideal candidate will be comfortable working with all levels of management to gain an in-depth understanding of our strategy and services. This role will have an impact on the efficiency and effectiveness of our daily operations and a lasting influence on our growth.
Your role and responsibilities
Objectives of this role
- Improve execute and effectively communicate significant analyses that identify meaningful trends and opportunities across the business.
- Participate in meetings regularly with managers to assess issues and to identify and implement improvements for more-efficient operations.
- Provide strong timely financial and business analytics for decisions by partners and organizational stakeholders.
- Develop actionable roadmaps for improving workflows and processes and establish and organize KPIs in line with global directives.
- Comply with all national and local regulations.
Responsibilities
- Interpret data using analytics research methodologies and statistical technique.
- Develop and implement data analyses leveraging collection systems and other strategies that optimize statistical efficiency and quality.
- Serve as liaison between staff and management by analyzing and interpreting data for company procedures policies and workflows.
- Prepare analyze and summaries operational results for use by various key stakeholders creating reports specifications instructions and flowcharts.
- Conduct full lifecycle of analytics projects (including pulling manipulating and exporting data) from project requirements documentation to design and execution.
- Evaluate key performance indicators provide ongoing reports and recommend business plan updates.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Advanced analytical & critical thinking skills with experience collecting organising and disseminating abundant information accurately.
- Ability to write reports.
- Exceptional verbal written and visual communication skills.
- Presentation Skills.
- Ability to work seamlessly with cross functional teams operating across geographies & timezones.
- Emotional Intelligence.
Preferred technical and professional experience
- Bachelor’s degree (or equivalent) preferably in Computer Science / Information Science.
- Experience in Client Communication
- Proficiency with statistics and dataset analytics (using SPSS SAS Excel SQL) is an added advantage.
- Experience in Data Cleaning & preparation Data exploration & analysis Data Visualisation & Reporting is a plus.