Data and Business Analyst

The Data and Business Analyst will provide technical and analytical support to the Officeof the Registrar with a particular emphasis on data integrity, reporting, best practices,and process streamlining. Integrate business process expertise, knowledge of current policy and procedures as well as systems knowledge of Banner to solve systems issues or to propose new business practices. Responsibilities include, but are not limited to: end of term processes, verifying graduation lists and printing of diplomas, management of student academic records with a pronounced emphasis on academic practices, needs, and compliance. Benefits Our commitment to employee well-being is reflected in our competitive benefits package located here: https://www.iit.edu/hr/benefits COMMUNICATIONS This position requires excellent written, verbal, and electronic communication skills. The position requires interaction with staff, students, faculty, administration, variousrepresentatives of other institutions, and external reporting agencies. CUSTOMER SERVICE This position provides customer service to staff, students, faculty, administration, representatives of other institutions, and external reporting agencies. Special Schedule Requirements EEOC Statement Illinois Institute of Technology is an EEO /AA/Title VI/Title IX/Section 504/ ADA / ADEA employer dedicated to building a community of excellence, equity, inclusion and diversity. It is committed to fostering an inclusive environment and actively seeks applications from individuals of all backgrounds and identities regardless of race, color, sex, marital status, religion, national origin, disability, age, unfavorable discharge from the military, status as a protected veteran, sexual orientation including gender identity and expression, order of protection status, and/or genetic information. All qualified applicants will receive equal consideration for employment. Qualifications Education & Experience Bachelor’s degree and at least 3 years of experience in higher education with 2 years in the Office of the Registrar or similar. Experience with relational databases and reporting. Working knowledge of FERPA . Managerial work experience with student information systems is highly recommended. Knowledge & Skills Power user experience in working in an enterprise software system for higher education (Banner, PeopleSoft, Jenzabar, homegrown, etc.) Strong interpersonal skills and critical thinking. The successful candidate will possess a demonstrated ability to analyze and interpret data and to communicate effectively with a wide variety of constituencies. A strong technical background and thorough attention to detail are essential. Skills in data analysis, project management, communication, business process and policy analysis, and creativity are highly desired. A demonstrated understanding of the interconnectedness of multiple systems, cultures, and processes and the implications of change on the institution is preferred. Knowledge of essential student records protocol including adherence to FERPA regulations, AACRAO (American Association of Collegiate Registrars and Admissions Officers) guidelines, National Student Clearinghouse, and National Student Loan Data Service. Proficiency with Microsoft Office is required. Knowledge or willingness to learn SQL helpful. SUPERVISION & BUDGET AUTHORITY Success in this area will be efficient, technically advanced, and easily scalable processes that contribute greatly to student success and ease of administrative processes for staff and faculty. Physical Environment and Requirements Normal office environment Certifications and Licenses List any certifications or licenses that are either required or helpful in performing the job, designating whether required or preferred. N/A Key Responsibilities Key Responsibility Oversees the integrity, completeness, and accuracy of the academic record in Banner. Trains authorized university staff on the identification, evaluation, and process of reconciling student data conflicts, conversion errors, or omissions in Banner. Percentage Of Time 25 Key Responsibility Works collaboratively with academic and other administrative offices to examine procedures and recommend software and functional solutions to improve security, business efficiency, and productivity Percentage Of Time 15 Key Responsibility Recommends functional efficiencies and pursues appropriate technical solutions with the staff of Office of Technology Services ( OTS ) to facilitate data integrity and system stability. Defines functional requirements for automating business processes and oversees data entry and user protocol for non-technical solutions. Serve as a resource to Illinois Institute of Technology in the analysis of opportunities and the development of solutions to challenges related to academic services Percentage Of Time 15 Key Responsibility Responsible for accurately and completely reporting enrollment and degree information to the National Student Clearinghouse and the National Student Load Data Service, making updates as needed. Responsible for Gainful Employment reporting to the National Student Clearinghouse Percentage Of Time 15 Key Responsibility Performs student and system updates regularly. This includes but is not limited to; overall program creation, defining program duration, expected graduation date, student status changes, classroom and building creation, records management. Percentage Of Time 15 Key Responsibility Engages in comprehensive testing with the University Registrar (student lead) on allsystem upgrades and work closely with the Registrar staff and Office of TechnologyServices to improve or redesign processes using technological solutions to increase or maintain efficiency Percentage Of Time 10 Key Responsibility Responsible for assessing requests for security access (query and update) to studentforms in Banner in accordance with Family Educational Rights and Privacy Act of 1974( FERPA ) and university policies. Granting, updating, or removing access using security classes. Serves as back up for the University Registrar in maintaining the security classes and roles. Percentage Of Time 5 Posting Information Work Hours Monday thru Friday 8:30 a.m to 5:00 pm Position Category Full Time Posting Date 07/28/2025 Closing Date Posted Until Filled Yes Quicklink for Posting https://iit7.peopleadmin.com/postings/11392