Data Operation Specialist, ProBio

Job Scope:

The Data Operations Specialist is part of ProBio Supply Chain team. Under the general direction of the Head of Supply Chain and Procurement Manager, the position provides data-entry, administrative, and customer service support for ProBio Supply Chain. The Data Operations Specialist is responsible for the professional, efficient, accurate and courteous processing of supplier master and item master additions, revisions and inactivation within master data management system. This individual will also fulfill the entry and upkeep of supply data associated with executed contracts. This individual will become the expert on the processes and controls established for these segments of the MMIS. The individual will support and collaborate with other cross-functional departments in day to day operations to ensure timely turnaround of required entry, including periods of high volume. Willingness to work with established controls is a must. Contribution and acceptance to improvement changes is important.

Key Responsibilities:

• Operations Management: Responsible for routinely conducting master data quality checks and data flow analysis; responsible for analyzing reports and managing and correcting errors in the daily operational data of the ProBio module.
• General activity:
  • Responsible for master data management for Probio (material master data/vendor master data/products master data/customer master data, etc).
  • Work cross-functionally with Procurement, Finance, Supply Chain, Quality, Manufacturing and Facility, and other stakeholders to prevent and resolve data issues
  • Communicate internally and externally to ensure accuracy of data to be maintained
  • Demonstrate detailed understanding of downstream data workflows and interdependencies
  • Provide guidance to system end users on system interdependencies
  • Perform audits of data entry, required attachments and expiration dates
• SAP Project Support:
  • Responsible for planning and supporting the master data platform related to the ProBio SAP system go-live.
  • Conduct thorough research on the current SAP master data situation, carry out master data requirements research and analysis, lead the planning of the master data management system, formulate solutions, and participate in the management and implementation of master data projects.

Qualifications:

• High School diploma or equivalent is a must; Associate/Bachelor's degree in a business-related field is preferred
• At least 3 years of experiences of data processing and analysis, focused on customer service, business operations in biopharma setting experience; familiar with ERP system operations, and has the ability to execute project implementation
• Responsible, proactive, detail-oriented, strong learner, passionate about work, and possesses excellent communication and coordination skills.