Data Product Platform Operation - Sr. Associate

Job Description
Do you feel strong passion in the data world? Please do not miss this opportunity!
The Data, Analytics & Tools (DAT) group is responsible for ensuring that the Commercial Bank's Business Process tool investments result in better client experience, internal process efficiencies and leverage data to provide client insights and opportunities. The Data Operations Senior Associate will be responsible for supporting the daily processing of data for business finance reporting across multiple platform applications.
You will work closely with teams in the US and India to manage BAU processes related to monitoring of Data Ingestion and Delivery with emphasis on ensuring completeness and accuracy. You will engage with Tech and Business partners to solve impacts and communicate issue status and resolution to impacted consumers. Focused support for Enterprise Data Hub (EDH), Master Data Management (MDM), Crescendo Knowledge Graph (CKG), and consuming applications (Qlik, Data Services) as part of the overall Crescendo Platform in the Data & Analytics Tools for Commercial Bank's Digital Data & Product organization. In addition, you will analyze internal processes for efficiencies and automation as part of team that encourages innovations and problem solving.
You will bring an entrepreneurial mindset to the role as they will be challenged to continue to learn and expand on their role as the team takes on expanded responsibilities.
Job Responsibilities:

• Monitor and manage data feeds for daily processing, safeguarding data completeness and accuracy.
• Build working relationships with business finance stakeholders and technology teams across the platform to ensure SLAs are met.
• Identify/analyze performance and data quality related impacts to the daily processing of deliverables in a timely manner.
• Communicate data related impacts to reporting, engaging the necessary teams to drive issue resolution.
• Analyze BAU operational processes and identify opportunities for efficiencies/automation
• Execute controls to mitigate operational process gaps and risks and ensure data Completeness and Accuracy

Required Qualifications, Skills and Capabilities:

• BS/BA degree in Business Finance or Process Engineering fields
• 2 + years of experience executing against established Operating Models spanning business lines within the financial service industry to deliver data for management reporting and analysis
• Ability to adapt and adopt to a changing business landscape
• Ability to focus on the key issues and drive initiatives to conclusion
• Strong relationship management skills
• Strong communication skills
• Proficiency with Microsoft Office

Preferred Qualifications, Skills and Capabilities:

• Demonstrated experience with Structured Query Language (SQL), Big Data platforms
• Understanding of Business Intelligence tools (Tableau, Qlik, Alteryx)
• Understanding of Core Controls related to data management and safe-guarding

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.