Data Quality Lead Analyst

U.S. Personal Banking (USPB) - Data Quality Lead Analyst (Vice President) - Hybrid The U.S. Personal Banking (USPB) organization delivers a wide array of banking, payments, lending and investment services to individual consumers and small businesses. Our products and services cover a wide range of client banking needs including credit cards, basic banking, mortgages, and investment advisory services. To deliver on our brand promise, we must operate as a truly client-centric organization, driving a high tech, high touch experience for the full Citi relationship, particularly in the U.S. To do so, we have aligned our structure with our strategy, to ensure we win in the U.S., our largest market, and drive greater client-centricity across product, segment and geography. The Data Quality Lead Analyst (C13) plays a pivotal role in ensuring the integrity and reliability of data across the organization. This position is responsible for leading continuous data quality initiatives by developing and implementing robust assessment, evaluation, and analysis methodologies. The Lead Analyst establishes controls and guidelines for data quality measurement, adoption, and communication, including the proactive identification and management of data quality risks. Collaborating closely with cross-functional teams, this role is critical in monitoring data concerns and driving their remediation to uphold the highest data quality standards. Responsibilities: • Supports activities to drive Data Quality measurement, produce Data Quality dashboards and reports, and implement Data Quality strategies to effectively govern data and improve Data Quality • Lead data improvement initiatives, processes, and creation of tools in line with requirements • Liaise with other areas of the firm to understand data challenges and solutions, and/or run data consumption demand and requirements • Review quality analysis results and disposition data challenges through Citi’s corresponding Data/Issue management process • Lead day to day activities to support data quality resolution, and to optimize metrics reporting process • Report Data Quality issues through Citi’s corresponding Data/Issue management process • Support senior management strategic vision • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable rules, laws, and regulations, adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating managing and reporting control issues with transparency Qualifications: • 6 years of experience with defining and implementing Data Quality programs; Banking or Finance industry preferred • Experience with defining and implementing data quality programs • Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives • Ability to monitor tight deadlines or unexpected requirement changes, with the ability to anticipate and balance needs of multiple stakeholders • Ability to communicate effectively to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences • Collaborates effectively by building partnerships and working well with others to meet shared objectives • Ability to work under pressure, facilitate discussions • Experience in data analysis and queries (e.g. SAS, SQL) • Knowledge of Citi Data Governance Policy (CDGP) and Data Operating Model (DOM) execution is an advantage • Experience in Data Quality Measurement and Monitoring Education: • Bachelor's/University degree or equivalent experience • Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Applicants must be authorized to work in the U.S for this position; Citi will not sponsor applicants for U.S. work authorization for this role. Candidate must be located within commuting distance or be willing to relocate to the area. - Job Family Group:Data Governance - Job Family:Data Quality & Data Quality Analytics and Reporting - Time Type:Full time - Primary Location:Jacksonville Florida United States - Primary Location Full Time Salary Range:$113,840.00 - $170,760.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. - Most Relevant SkillsChange Management, Data Analysis, Data Governance, Data Lineage, Data Management, Data Quality, Internal Controls, Management Reporting, Program Management, Risk Management. - Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter. - Anticipated Posting Close Date:Oct 06, 2025 - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi. View Citi’sEEO Policy Statementand theKnow Your Rightsposter.