Data Scientist - Forecasting Center of Excellence

As a Data Scientist in the Forecasting Center of Excellence (FCOE), you will play a pivotal role in enabling operational success across Vanguard’s Personal Investor & AWM divisions by delivering accurate, timely, and actionable forecasts across various channels (phone calls, appointments, back-office processing, etc.). This role blends advanced analytics, strategic insight, and cross-functional collaboration to optimize staffing and resource planning in a dynamic financial services environment. Core Responsibilities: • Develops complex queries and performs extensive programming to access, transform, and prepare data for statistical modeling. • Leads and executes deep dive diagnostic, predictive, and prescriptive analytics to support data-driven business decision making. Mentors and develops junior data scientists and analysts. • Identifies and diagnoses data inconsistencies and errors, documents data assumptions, and forages to fill data gaps. • Engages with internal stakeholders to understand and probe business processes in order to develop hypotheses. Brings structure to requests and translates requirements into an analytic approach. • Guides test design, research design, and model validation. Provides statistical consultation services. Serves as the analytics expert on cross functional teams for large strategic initiatives and contributes to the growth of the Vanguard analytic community. • Prepares and delivers insight presentations and action recommendations. Communicates complex analytical findings and implications to business leaders. • Participates in special projects and performs other duties as assigned. Qualifications: • 5 years related work experience in Data Analytics roles • Strong analytical and technical aptitude, with proficiency in SQL, Python, Tableau, and Microsoft Suite. • Excellent communication and influencing skills to drive alignment across business units. • Ability to pivot quickly, manage multiple forecasts, and deliver under tight timelines. • Experience utilizing statistical and machine learning methods required. Preferences: • Understanding of operational planning in a call center environment • Undergraduate degree in Analytics, Applied Mathematics, Economics, Statistics or related analytical field of study or equivalent combination of training and experience. Graduate degree preferred. Special Factors SponsorshipVanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.