Data Support Analyst

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

What you'll do:

• Monitor and maintain the data environment (dashboards, data pipelines and ml-models).
• Respond in a timely manner to service issues and requests for our data offerings.
• Provide technical support across the company.
• Troubleshoot data problems, diagnosing and solving them.
• Implement, manage, and maintain our Data Operations Services.
• Manage incidents and effectively communicate with stakeholders.
• Continuously analyze current processes, technologies, and vendors to identify areas of improvement.
• Prepare and present performance reports and metrics to senior management.
• Responsible for maintaining and improving our data operations, focusing on incident management and problem-solving

What you'll need:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience working with Data Engineering, Analytics Engineering, or a similar role in IT.
• Experience developing data assets and data products.
• Strong problem-solving skills with a keen attention to detail.
• Experience dealing with SLA and solving bugs process.
• Excellent organizational skills, ability to prioritize, and comfortable working independently.
• Good interpersonal skills, focusing on rapport-building, listening, and questioning skills.
• Familiarity with various operating systems and platforms.

• Knowledge of ITIL and data frameworks.

• Excellent written and verbal communication skills.
• Advanced English.

More about you:

• Ability to work under pressure and manage multiple tasks.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a team-oriented, collaborative environment.
• High level of self-motivation, willingness to make a difference.
• Autonomy and desire to learn

What We Offer:

• Performance based bonus*
• Attendance Bonus* 
• Private pension plan
• Meal Allowance
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Medicines discounts
• WellHub partnership
• Childcare subsidies
• Discounts on Ambev products*
• Clube Ben partnership
• Scholarship*
• School materials assurance
• Language and training platforms
• Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company. 

For more information: www.abinbev.com