DBA Support Engineer Japanese/English

Our client in the technology industry is seeking a DBA Support Engineer to join their team. As a DBA Support Engineer, you will be part of the Administration support for SQL databases and/or Azure Cloud-based supporting the Azure database support for this enterprise client. The ideal candidate will have excellent communication skills, logical approach, incident management, customer handling skills, problem-solving approach, and a learning mindset which will align successfully in the organization.

DBA Support Engineer Japanese/English
Irving, TX, Charlotte, NC, Redmond, WA
18 month contract

**CANDIDATE MUST BE ABLE TO SPEAK WITH CUSTOMERS IN ENGLISH AND JAPANESE LANGUAGE**

$33.50 - $35/hour+ 15 days of PTO, medical/dental/vision insurance, 401K saving options & weekly pay

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What's the Job?

• Provide administration support for SQL databases and/or Azure Cloud-based
• Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions
• Manage all customer communication with the appropriate level of etiquette, timeliness, and professionalism, whilst working towards achieving the KPI targets
• Experience supporting or maintaining complex mission-critical database solutions, RDMS technologies, and/or SQL language
• Consistently share best practices with team members and help create a knowledge base article to solve/workaround that issue

What's Needed?

• 3+ overall years of experience in the field
• No degree is required to be eligible for this role, but it is preferred to have a relevant degree
• Candidates with a majority of their experience in developer work, has poor communication skills, has not worked in a customer facing support role, or are missing any of the required technologies will not be eligible for the role
• The ideal resume would contain multiple years of experience with support engineering, troubleshooting, and is well articulated both on paper and in person
• Minimum 2+ years experience with deep knowledge in database (MySQL/Postgres), minimum 2+ years experience with basic level understanding of Azure SQL Services, minimum 2+ years experience with knowledge on Azure SQL Managed Instance, and language requirement: English, Japanese

What's in it for me?

• This role provides the opportunity to be cross-trained across several different products
• The team culture is adaptable, innovative, and operates closely as a team
• There is a chance to become FTE
• Performance will be assessed based on the quality of work
• Candidates should have examples and talking points of skillset of the required technologies prepared prior to the assessment

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.