Decision Automation Product Manager
Company
IBM
Location
CA Markham
Type
Full Time
Job Description
A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into industry-leading solutions.
We are an infinitely curious team always seeking new possibilities and dedicated to creating the world’s leading AI-powered cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts ensuring exceptional client experiences with a focus on delivery excellence and obsession over customer outcomes.
IBM’s product and technology landscape includes Research Software and Infrastructure. Entering this domain positions you at the heart of IBM where growth and innovation thrive.
Your Role and Responsibilities
At IBM we empower businesses to make smarter faster decisions through our webMethods platform enabling rule-driven automation and decision-making at scale. We are seeking an innovative and results-oriented Product Manager to lead the evolution of webMethods
The ideal candidate will bring a deep understanding of
What You’ll Do:
Lead Product Strategy:
- Define and execute the product strategy and roadmap for webMethods
Business Rules ensuring alignment with market trends customer feedback and IBM’sbusiness goals. - Conduct customer discovery sessions and market research to identify pain points opportunities for innovation and new use cases for
business rules.
Drive
- Work with engineering and design teams to translate strategy into prioritized well-defined product requirements.
- Participate in the product
development lifecycle from concept and design through implementation testing and release.
Enable Customer Success:
- Act as a trusted advisor to customers partners and internal stakeholders helping them understand the value of webMethods
Business Rules and how it meets theirbusiness needs. - Develop and maintain performance benchmarks monitor feature usage and evaluate customer feedback to continuously improve product quality and outcomes.
Collaborate Across Teams:
- Interface with stakeholders across sales customer success and marketing to clarify product capabilities gather insights and ensure consistent messaging.
- Partner with global teams to deliver scalable high-quality solutions that meet performance response time and scalability requirements.
Stay Ahead of the Curve:
- Maintain a current understanding of industry and technology trends in decision automation
business rules management and adjacent fields. - Use market insights to identify opportunities for differentiation and competitive advantage.
What You’ll Bring:
Customer-Centric Mindset:
- A strong focus on delivering
business value through customer-centric decision-making. - The ability to effectively communicate with technical and
business stakeholders to bridge gaps and ensure alignment.
Technical Expertise:
- Proven ability to work with highly technical customers enterprise-scale environments and cross-functional
development teams in agile settings. - Hands-on knowledge of webMethods
Business Rules platform features and functionality is a plus.
Collaborative Leadership:
- Experience working with sales and sales engineering teams to deliver value to customers.
- The ability to inspire and lead cross-functional teams to achieve strategic
business goals.
Analytical Skills:
- Strong analytical and quantitative skills with the ability to use
data and metrics to make informed decisions and measure success. - A proactive approach to solving ambiguous and open-ended problems.
Required Technical and Professional Expertise
- Minimum 5 years of experience in technical software product management or equivalent developer experience.
- Demonstrated expertise in
business rules management systems (BRMS) and decision automation. - Familiarity with webMethods technologies including Integration Server Designer and related platforms.
- Experience with SOAP/RESTful APIs SQL
development and integrating web applications with ERP/Legacy platforms. - Strong communication collaboration and interpersonal skills to work effectively across diverse teams.
Preferred Technical and Professional Expertise
- Growth mindset with a drive to innovate and deliver exceptional outcomes.
- Experience with large enterprise customers and managing stakeholder relationships.
- Hands-on experience with SaaS application integration or iPaaS solutions.
- Familiarity with agile
development practices and tools such as GitHub and Aha!.
Date Posted
12/06/2024
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