Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact while advancing your career. Our culture is collaborative and experiential. As part of a team you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.
As a Delivery Consultant you will work closely with IBM clients and partners to design deliver and optimize IBM Technology solutions that align with your clients' goals. In this role you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies communication and service orientation skills. As a member of IBM Technology Expert Labs a team that is client focused courageous pragmatic and technical you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.
If you are passionate about success with both your career and solving clients' business challenges this role is for you. To help achieve this win-win outcome a 'day-in-the-life' of this opportunity may include but not be limited to…
- Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design development integration implementation migration and product support with a sense of urgency .
- Agile Planning and Execution : Creating and executing agile plans where you are responsible for installing and provisioning assets testing migrating to production and day-two operations.
- Technical Solution Workshops: Conducting and participating in technical solution workshops.
- Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.
- Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation curiosity initiative in addition to navigating data and people to find answers and present solutions.
- Collaboration and Communication : Strong collaboration and communication skills as you work across the client partner and IBM team.
· Strong experience (5+ years) working with IBM OpenPages including solution design implementation and support.
· In-depth knowledge of OpenPages modules:
- Operational Risk Management (ORM)
- Internal Audit Management (IAG / IA)
- Regulatory Compliance Management (RCM)
- Financial Controls Management (FCM / SOX)
- IT Governance Risk & Compliance (IT GRC / ITRM)
- Business Continuity Management (BCM)
- Policy Management
- Third Party Risk Management (TPRM)
- Issues Management
- Model Risk Management (MRM) (dependiendo de versión/licencia)
- Enterprise Risk Management (ERM) (menos común pero existente)
· Proven experience in functional and technical architecture for OpenPages.
· Ability to design scalable solutions aligned with regulatory and business requirements .
· Strong knowledge of data modeling object structures relationships and workflows within OpenPages.
· Hands-on experience with advanced OpenPages configuration including:
· Questionnaires
· Calculated Fields
· Triggers
· Profiles and Security Rules
· Experience integrating OpenPages with external systems using:
· REST / SOAP APIs
· Import / Export Manager
· Integration with internal and external data sources
· Experience working with databases such as Oracle DB2 or SQL Server.
· Proven experience in performance tuning troubleshooting and OpenPages upgrades .
· Solid understanding of security compliance and data governance in Openpages environments.
· Ability to lead end-to-end technical solution design .
· Strong capability to translate business requirements into technical solutions .
· Excellent communication skills and experience working directly with clients and key stakeholders .
· Experience in designing and maintaining dashboards and reports using IBM Cognos and OpenPages reporting capabilities.
· Previous experience in banking risk management internal audit or regulatory compliance projects .
· Knowledge of IBM WebSphere / WAS Liberty and Java-based application architecture.
· Experience deploying OpenPages on IBM Cloud AWS or Azure .
· Experience leading multi-region implementations migrations or upgrades .
· IBM OpenPages certifications .
· Experience working with distributed/global delivery teams (GDC global teams).
· Knowledge of automation or scripting applied to OpenPages (plus).