Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact while advancing your career. Our culture is collaborative and experiential. As part of a team you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.
As a Delivery Consultant you will work closely with IBM clients and partners to design deliver and optimize IBM Technology solutions that align with your clients' goals. In this role you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies communication and service orientation skills. As a member of IBM Technology Expert Labs a team that is client focused courageous pragmatic and technical you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.
If you are passionate about success with both your career and solving clients' business challenges this role is for you. To help achieve this win-win outcome a 'day-in-the-life' of this opportunity may include but not be limited to…
•Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design development integration implementation migration and product support with a sense of urgency.
•Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets testing migrating to production and day-two operations.
•Technical Solution Workshops: Conducting and participating in technical solution workshops.
•Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.
•Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation curiosity initiative in addition to navigating data and people to find answers and present solutions.
•Collaboration and Communication: Strong collaboration and communication skills as you work across the client partner and IBM team.
Responsibilities
- You will work with various clients within various industries to deploy IBM Verify OnPrem and/or IBM Verify SaaS solutions.
- Conduct health check and recommend improvements in architecture and/or configuration based on IBM best practices.
- Perform Migration and Modernization
- Conduct enablement sessions on IBM Verify software capabilities.
- Troubleshoot and resolve any design and configuration issues in the customer’s environment.
You will also be responsible for or should have:
- Installation configuration and administration of IBM Verify tools
- Experience with Identity and Access Management security domain
- Knowledge in applying patches and upgrades on IBM Verify
- Expertise in migrating IBM Verify on prem to IBM Verify SaaS
- Expertise integrating applications with IBM Verify
- Infrastructure design or solution engineering/architecture skills
- Understanding of Kubernetes and Dockers
- Knowledge of secure backups and secure restore best practices
- Creating/supporting the formulation of statement of work (SOW). Assessing duration/activities/resources/prerequisites involved in an engagement
Key Requirements:
- In-depth knowledge of Identity and Access Management domain technologies and best practices
- Expertise in deploying and managing IBM Verify solutions.
- Strong understanding of security protocols authentication authorization and access control mechanisms.
- Experience with integration of IBM Verify with various applications and systems.
- Excellent problem-solving analytical and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- development and/or systems engineering experience
- technical support or consulting client-facing experience preferably with an organization serving mission-critical operations
- Has provided technical leadership (Architecture Design Development oversight) and team leadership (planning collaboration conflict resolution driving results) on both small and large technology projects
- Knowledge of Linux and Windows system administration
- Scripting skills
- Experience developing and deploying code in a High Availability environment
- Hands-on experience with AWS MS Azure and/or other cloud computing platforms
- Hands-on experience configuring VMware (Workstation / ESXi) environments
- Strong knowledge of directory service configuration (LDAP and Windows Active Directory)
- Strong knowledge of Security best practices
- Expertise in Data and AI Technology: Experience with building creditability for Data and AI methodology and practices for data management data fabric data governance trustworthy AI and business analytics or equivalent enterprise solutions.
Leadership skills is a plus