Delivery Manager

Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you’ll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities
As a Delivery Manager (Sr. DM) you will lead a portfolio of project work streams that create new and enhanced functionality/modules for the HR LOB Shared Service Center built on the Oracle PeopleSoft platform. The Sr. DM will lead the overall project of functional analysts system developers and change management exp erts providing Federal HR and talent transformation expertise acting as the primary customer and stakeholder interface and managing financial health of the overall project. The Sr. DM will manage the schedule cost and risks of the overall HR LOB project.The ideal candidate will excel at managing cross-functional teams stakeholder relationships and HR technology platforms while delivering exceptional employee experience outcomes.

Required Technical and Professional Expertise

• Project Management Professional (PMP) Certification
• Strong knowledge of HRIS systems (e.g. PeopleSoft Workday or SAP) and service delivery tools.
• Demonstrated experience with project reporting/financial management
• Strong understanding of budgeting cost allocation and financial planning for HR services.
• Ability to analyze and manage variances between planned and actual costs ensuring alignment with organizational budgets and goals.
• Experience Developing business cases and multi-year strategic improvement road maps
• Problem-solving communication and stakeholder management skills.
• Managing multiple stakholders with competing prioirities
• Strong understanding of cloud-based HR technologies including AWS.
• Ability to obtain and maintain a security clearance from the US federal government.

Preferred Technical and Professional Expertise

• Scrum Master certification
• Familiarity with integration tools and APIs for HR technologies.
• Strong background in Lean Six Sigma or Agile methodologies to enhance service delivery and eliminate inefficiencies.
• Proven ability to analyze and redesign processes for scalability and sustainability.
• Knowledge of compliance and regulatory requirements particularly in government or public sector environments.
• Expertise in change management frameworks like Prosci or Kotter to support organizational transitions.
• Strong understanding of how to align HR delivery with company culture and employee engagement goals.